This privacy policy ("Privacy Policy") explains how we collect, use, disclose, and process your personal data when you use Collator's software, platform, APIs, Documentation, and related tools, including at the website at https://collator.cc, and all related software ("Service"). It also tells you how you can access and update your personal information and describes the data protection rights that may be available under your country's or state's laws. Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge you have been informed of and consent to our practices with regard to your personal information and data.

We collect the following categories of personal data:

We collect personal data if you create an account to use our Service or communicate with us. This includes:

• Account Information: When you register, we collect your name, email address, company name, and password.
• Advertising Media: We store the ad creatives (images, videos, text, gifs etc.), targeting parameters, and campaign details you upload to the Service for publishing.
• Publisher Account Credentials: To publish ads and retrieve metrics on your behalf, we require and securely store access tokens or credentials for your advertising accounts with platforms like Google Ads, Meta (Facebook & Instagram), TikTok Ads and other support publishers.
• Advertising Metrics: We automatically collect and store performance data from linked publisher accounts, which may include details like impressions, clicks, conversions, spend, and audience demographics etc.
• Payment Information: We collect your payment information if you seek to access any paid Collator products and services.
• Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send.
• Feedback: While using the Service, you may provide feedback, including ideas and suggestions for improvement or rating a Suggestion in response to an Input ("Feedback"). If you provide Feedback on the Service, we may store the entire exchange as part of your Feedback.

When you use the Service, we also receive certain technical data automatically. This includes:

• Device Information. Your device or browser automatically sends us information about when and how you install, access, or use our Service. This information may include your device type, browser information, operating system information, and mobile network or ISP. This information may depend on your settings and the type of device you use to access the Service.
• Log Information. We collect information about how our Service is performing, including your IP address, browser type and settings, error logs, and other ways that you interact with the Service.
• Usage Data. We collect information about your use of the Service, such as the dates and times of access, browsing history, search, information about the links you click, pages you view, and other information about how you use the Service, and technology on the devices you use to access the Service.
• Cookies & Similar Technologies. We and our service providers utilize cookies, pixels, scripts, or similar technologies to operate and manage the Service and improve your experience. These technologies help us to recognize you, customize or personalize your experience, market additional products or services to you, and analyze and optimize your use of the Service, for example to help maintain your preferences. For more details about how we use these technologies, please visit our Cookie Policy.
• Location Information. For security and performance reasons, for example to detect unusual login activity or provide more useful Suggestions, we may determine the geographic location from which your device accesses our Service using information such as your IP address.

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Service.
• To publish your advertising campaigns to the connected publisher platforms.
• To retrieve, aggregate, and present your advertising metrics from various platforms in a unified dashboard.
• To communicate with you about your account, service updates, or customer support.
• To improve the functionality and user experience of our Service.
• To send emails.
• To comply with legal obligations.

We may disclose your personal data in the following circumstances:

• Service Providers and Business Partners: We may disclose personal data to third-party vendors and service providers who support our business operations and help us deliver the Service. This includes providers of hosting, cloud infrastructure, analytics, customer support, safety monitoring, communications tools, payment processing, compliance services, and other IT functions. These parties process personal data only as necessary to perform services on our behalf, consistent with our instructions and applicable law.
• Business Transfers: In the event of a merger, acquisition, restructuring, bankruptcy, or other corporate transaction, personal data may be disclosed to counterparties and advisers as part of due diligence or transferred as part of the transaction.
• Legal Compliance and Protection of Rights: We may disclose personal data to government authorities or other third parties if we believe doing so is necessary to: (i) comply with applicable laws, regulations, or legal processes, (ii) respond to lawful requests or investigations, (iii) protect the safety, rights, or property of any person, (iv) prevent fraud, security incidents, or other unlawful activity, (v) enforce our Terms of Service or other legal rights, or (vi) protect Anysphere against legal liability.
• Affiliates: We may share personal data with affiliates, meaning an entity that controls, is controlled by, or is under common control with, us. They may use personal data in a manner consistent with this Privacy Policy.
• Third-Party Services and Integrations: The Service may include integrations with or links to third-party websites, applications, or services. If you choose to interact with these third parties, your personal data may be disclosed to them directly and governed by their own terms and privacy policies. Our linking or integrating with a third party does not imply endorsement or affiliation.
• With Advertising Publishers: We share your ad media and campaign details with platforms like Google, Facebook, and TikTok solely for the purpose of publishing and managing your advertising campaigns as you have directed.
• Business Account Administrators: If you create an account using an email associated with an organization (e.g., your employer), we may disclose account-related information (such as your email address and account status) to that organization. If you're part of a business or enterprise account, administrators may access and manage your use of the Service.
• Other Users and Third Parties You Share Information With: Certain features of the Service may allow you to share Inputs, Suggestions, or other content with other users or third-party applications. Any information you voluntarily share with those parties is subject to their respective terms and privacy policies.
• With Your Consent: We may disclose personal data when you give us permission to do so, including through features of the Service that are designed to share information.

Your data may be transferred to and processed in countries other than Canada, including the United States, where the servers of major advertising publishers are located. While these countries may have different privacy laws, we take steps to ensure that your information is protected by contractual obligations with these parties that are in line with PIPEDA requirements

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

The Service may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. Collator is not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.If you choose to work with third-party integrations, e.g., media exports to YouTube, an application that uses the YouTube API Services or Google Drive Sync, users agree to be bound by the YouTube Terms of Service and Google Privacy Policy where applicable. You can revoke Collator's access to your data by delete the access tokens from Collator, or you can revoke that access to your data via the Google security settings page at https://security.google.com/settings/security/permissions.

Using third-party products or integrating with third-party applications could involve importing data from that third party to Collator and/or exporting data from Collator to that third party. If this requires connecting your Collator account to your account on the third-party application, you will be asked for permission. These third-party products are not controlled by us, and this privacy policy does not cover how third-party apps use your information. You should review the terms and conditions of any third party apps before connecting them to the Service.

Collator respects your privacy rights and provides you with reasonable access to the Personal Data that you may have provided through your use of the services. If you wish to access, amend, update, correct, or delete any Personal Data we hold about you, or transfer any information about you that we have obtained, you may contact us as set forth at the end of this Policy. At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us as set forth in the end of this Policy and our Data Protection Officer will contact you. You also have a right to lodge a complaint with data protection authorities.

We may update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date at the top of this page, unless another type of notice is legally required. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

We encourage you to contact us at [email protected] if you have any questions about this Privacy Policy.